Many repair issues can be addressed during a brief appointment in our office. When a hearing aid needs to be sent out for repair, we want to make sure our patients’ hearing does not suffer. So we provide loaner hearing aids to our patients when their hearing aids are sent in for repair. We do our best to match the loaner hearing aid’s style with the patient’s hearing aid so they are familiar with the loaner hearing aid’s fit and functionality.
Most repairs take 8-10 business days. When a patient’s repaired hearing aid is available, our patient returns the loaner hearing aid and picks up their repaired hearing aid.
If the repair was done under warranty, there is no repair charge, no service charge, and no shipping and handling charge for our patients.