Q: My young grandchildren no longer enjoy going to H-E-B with me because I constantly ask them to repeat what they are saying. How can I hear them better?
A: It can be difficult to hear well in a busy grocery store, especially with fast-talking, high-pitched voices like many grandchildren have. Here are some suggestions:
Have your grandchildren call your name when they start talking to you, like “Grandma, can we go to P. Terry’s when we finish shopping?” If you are not looking at them when they talk to you, ask them to wait until you can give them your attention, then look face-to-face so you can understand them better. If they are talking too quickly, ask them to speak a little slower so you can understand them better.
Avoid saying “What?” or “I didn’t hear you.” If you miss one or two words they say, ask them for clarification. For instance, say “Where did you say you would like to go when we’re done here?” When you do go to P. Terry’s, come by and pick me up as well! Come by either of our offices and pick up a copy of our 13 Golden Rules for Better Hearing.