Hearing Aid Supply Chain

Q.  I need to hear better before the holidays.  My new glasses are delayed 3-4 additional weeks because of the global supply chain issues with my lenses.  How long does it take to get new hearing aids?

A.  This year there have been almost no delays for receiver-in-the-ear hearing aids, which are the most common style of hearing aid.  Most hearing aid centers will receive new hearing aids from a manufacturer overnight or with 2-day shipping. 

  Custom fit hearing aids or custom ear molds are another story.  These are custom made for each ear.  During the ongoing pandemic, many manufacturers have stopped providing rush orders, and custom orders for hearing aids can take up to three weeks to ship.

  Contact hearing centers you are interested in.  They might keep some inventory on hand of the most popular hearing aid brands.  They can also tell you what their lead time is for receiving hearing aids when a new order is placed. 

  In our office, the lead time is one to two days.  On some occasions, a patient can leave with new hearing aids during their appointment when we know in advance which hearing aid the patient wants for a trial.  Happy hearing for the holidays!

  Call us at the Better Hearing Center of Austin at 512-282-4327 for a free assessment, ear check-up and hearing test.  You can also listen to the new Oticon More hearing aids and find out what better hearing sounds like.  We provide 4-week, no-obligation trials, too.

  Saleem Assaf (BA – Rice, MBA – UT) is a native Dallas, Texan and a recipient of KVUE’s 2020 award for 5 Who Care and the Texas Hearing Aid Association’s 2018 Dispenser of the Year award.  Since 2008, he has purchased a multitude of hearing aids for students at the Texas School for the Deaf.  Outside his practice, Saleem volunteers for hearing healthcare in Austin and abroad.