Hearing Aid Service Matters

Q.  I live in South Austin and have needed hearing aids for a few years.  What kind of service and upkeep will they need?

A.  Hearing aids do require some regular service and upkeep – most of which you can do yourself.  The three main items for maintenance are related to power, cleaning, and adjustments.

Hearing aids run on batteries.  When a battery runs down, you replace it.  Batteries are inexpensive and readily available.  With rechargeable batteries, you recharge the hearing aids each day.  Both of these procedures are easy to handle for most people.

You can also keep the hearing aids clean.  Over time, wax may collect on the hearing aid and reduce its effectiveness.  We recommend our patients spend a few minutes once a week to inspect and clean their hearing aids.

Most newer hearing aids can be adjusted by the wearer, either with manual buttons on the hearing aids, or by using a remote control or a smart phone app.  Typical adjustments are to raise or lower the volume, to activate a noise reduction setting, or to turn on a tinnitus reduction setting.

Many other more rigorous service and maintenance issues can only be conducted at a hearing center.  They might also send the hearing aids back to the manufacturer.  Ask for loaners when this happens.

Call us at the Better Hearing Center of Austin for a thorough appointment.  Listen to hearing aids after your hearing test.  We provide coaching and adjustments during a 4-week hearing aid trial so patients can fully test out hearing aids before making a purchase.

Saleem Assaf (BA – Rice, MBA – UT) is a native Dallas, Texan and a recipient of KVUE’s 2020 award for 5 Who Care and the Texas Hearing Aid Association’s 2018 Dispenser of the Year award.  Outside his practice, Saleem volunteers for hearing healthcare in Austin and abroad.  Since 2008, he has provided $178,000 in hearing aids to students at the Texas School for the Deaf.