Q. My Dad complains that one of his hearing aids stops working every few months. He takes it to his hearing center. Five minutes and $25 later when they bring it back to him in the waiting room, it is working like new. What is going on?
A. From what you describe, it sounds like your Dad’s hearing aids get blocked by wax. When this happens, the hearing aid is still fully functional, but your Dad cannot hear any sound from the hearing aid because wax is blocking the speaker.
Some hearing centers prefer their patients come into the office when their hearing aid needs to be cleaned. Other hearing centers will show their patients how to clean their hearing aids themselves and provide them with the necessary coaching and supplies to do so.
Ask your Dad’s hearing center to give him a self-cleaning tutorial and some supplies. It is better to use the proper supplies and parts when cleaning the hearing aids yourself. You should not use a toothpick or needle or other ‘on hand’ tools to clean your hearing aids.
Call us at the Better Hearing Center of Austin at 512-282-4327 for a thorough hearing aid tutorials. We also provide well explained ear check-ups and hearing exams. You can listen to new hearing aids at your appointment. We provide 4-week hearing aid trials with follow-up appointments to fully try out hearing aids before a final purchase.
Saleem Assaf (BA – Rice, MBA – UT) is a native Dallas, Texan and a recipient of KVUE’s 2020 award for 5 Who Care and the Texas Hearing Aid Association’s 2018 Dispenser of the Year award. Outside his practice, Saleem volunteers for hearing healthcare in Austin and abroad. Since 2008, he has provided $178,000 in hearing aids to students at the Texas School for the Deaf.